Track order
Where is your piece?
Enter your order number and the email you ordered with, and we will show you exactly where along the thread your piece has travelled.
Cannot find your order number? Write to us and we will look it up for you.
Every piece travels the same path
Four stages, one thread — from the first cut of cloth to the moment it reaches your door.
- Cutting the cloth
- Embroidery
- Pressing & packing
- On its way to you